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MANAGEMENTUL CALITATII (MCi)

Grup tinta. Cursul se adreseaza persoanelor care doresc sa acumuleze cunostinte de baza in domeniul managementului calitatii pentru a intelege principiile de implementare ale unui astfel de sistem de management descris de standardul SR EN ISO 9001:2001.
Obiective de invatare. Cursul isi propune initierea participantilor in cunoasterea principiilor managementului calitatii si in functionarea sistemelor de management al calitatii.

Beneficiile absolventilor:
- dobandirea cunostintelor de baza referitoare la managementul calitatii;
- explicitarea termenilor specifici utilizati in familia de standarde ISO 9000;
- imbunatatirea propriei pregatiri profesionale.

Tematica:
- Fundamentele sistemelor de management al calitatii; contextul si evolutia standardelor din familia ISO 9000.
- Prezentarea principiilor managementului calitatii; terminologie.
- Prezentarea cerintelor sistemelor de management al calitatii conform seriei de standarde ISO 9000.
- Identificarea si interactiunea proceselor.
- Performanta unui sistem de management al calitatii.

Conditii de acces. Cursantii trebuie sa fie absolventi de studii medii.
Durata - 16 ore (2 zile ).
Examinare participanti. Examinarea finala consta in verificarea cunostintelor prin test multigrila.
Documente eliberate. La finalul cursului fiecare absolvent va primi un certificat de participare emis de CARO TRAINER in care sunt mentionate cunostintele insusite.



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