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TEHNICI DE NEGOCIERE (TN)

Grupul tinta il constituie agentii de vanzare care doresc dobandirea competentelor in
- prospectarea pietei cu identificarea principalele oportunitati de vanzare,
- negocierea conditiilor de vanzare cu beneficiarii,
- crearea conditiilor de vanzare si prezentarea obiectului vanzarii,
- monitorizarea clientilor si satisfactia acestora
- asigurarea activitatilor de service si de merchandising.

Obiective de curs: Dobandirea de cunostinte si abilitati pentru:
- Comunicare interactiva si munca in echipa
- Dezvoltare profesionala
- Planificarea activivitatii individuale zilnice
- Promovarea imaginii de firma
- Monitorizarea clientilor
- Negocierea conditiilor de vanzare
- Prospectarea pietei

Beneficiile absolventilor:
- Dobandirea cunostintelor necesare in domeniul comunicarii si vanzarilor.
- insusirea unor tehnici si procedee de persuasiune a clientului.
- Adaptarea agentilor de vanzari la diverse tipologii de client.
- imbunatatirea lucrului cu clientii si manierei de abordare a acestora.
- Obtinerea unui certificat de participare care atesta absolvirea si competentele dobandite la acest curs.

Tematica:
- Procesul vanzarii
- Secretele succesului in domeniul vanzarilor
- Aptitudinile de comunicare si negociere
- Planificarea si realizarea vizitei de vanzare
- Tehnici de prezentare
- Tratarea obiectiilor clientilor
- Tehnici de incheiere a vanzarii
- Dezvoltarea relatiilor pe termen lung si fidelizarea clientelei

Conditii de acces. Cursantii trebuie sa fie absolventi de studii medii si sa aiba minim sase luni de experienta la locul de munca.
Durata - 16 ore (2 zile ).
Examinare participanti. Examinarea finala consta in sustinerea unei lucrari scrise cu durata de 2 ore.
Documente eliberate. La finalul cursului fiecare absolvent va primi un Certificat de Absolvire emis de CARO TRAINER in care sunt mentionate cunostintele insusite.



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