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TEHNICI DE VANZARE (TV)

Grupul tinta il constituie agentii de vanzari care doresc dobandirea competentelor in:
- prospectarea pietei de profil cu identificarea principalelor oportunitati de vanzare,
- negocierea conditiilor de vanzare cu beneficiarii,
- crearea conditiilor de vanzare si prezentarea obiectului vanzarii,
- monitorizarea clientilor si satisfactia acestora
- asigurarea activitatilor de service si de merchandising.

Obiective de curs. Dobandirea competentelor in:
- Comunicare interactiva si munca in echipa
- Dezvoltare profesionala
- Planificarea activitatii individuale zilnice
- Promovarea imaginii de firma
- Asigurarea de servicii post - vanzare
- Derularea vanzarii produselor specifice
- Desfasurarea activitatii de merchandising

Beneficiile absolventilor:
- Dobandirea cunostintelor necesare in domeniul comunicarii si vanzarilor.
- insusirea unor tehnici si procedee de persuasiune a clientului.
- Adaptarea agentilor de vanzari la diverse tipologii de client.
- imbunatatirea lucrului cu clientii si manierei de abordare a acestora.
- Obtinerea unui certificat de participare care atesta absolvirea si competentele dobandite la acest curs.

Tematica:
- Procesul vanzarii
- Secretele succesului in domeniul vanzarilor
- Aptitudinile de comunicare si negociere
- Planificarea si realizarea vizitei de vanzare
- Tehnici de prezentare
- Tratarea obiectiilor clientilor
- Tehnici de incheiere a vanzarii
- Dezvoltarea relatiilor pe termen lung si fidelizarea clientelei

Conditii de acces. Cursantii trebuie sa fie absolventi de studii medii si sa aiba minim sase luni de experienta la locul de munca.
Durata - 16 ore (2 zile ).
Examinare participanti. Examinarea finala consta in sustinerea unei lucrari scrise cu durata de 2 ore.
Documente eliberate. La finalul cursului fiecare absolvent va primi un Certificat de Absolvire emis de CARO TRAINER in care sunt mentionate cunostintele insusite.





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